Frequently Asked Questions

How do I get started?

Sign up, verify your identity (typically under 10 minutes), fund the account, then place trades.

What are the fees?

Fees open at $0 and fall with turnover. Full rate details are listed on the fees page.

How is my money safe?

Client assets sit 95%+ in cold storage, reserves are attested monthly via Proof-of-Reserves, a $300M+ fund backs extreme cases, and 2FA protects each account.

How quickly do withdrawals arrive?

The majority clear in 15 minutes. Initial withdrawals are subject to a 24-hour safety hold.

Which countries are supported?

180+ countries. Regulation in each region determines what is offered.

Is there a demo account?

Yes. The demo is free, funded with virtual money, and powered by live market data.

Do you offer API access?

Advanced and Institutional tiers both include REST, WebSocket and FIX API access.

Can I trade on mobile?

Complete apps for iOS and Android, protected with biometric login.